Privacy Policy
We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a visitor to doughboyvinyl.com.
Doughboy Vinyl Technologies, LLC (“Doughboy Vinyl Technologies,” “DBVT,” “we,” “us,” or “our”) operates the website located at https://doughboyvinyl.com (the “Site”).
This Privacy Policy explains how we collect, use, and disclose personal information when you visit the Site, submit information through our forms, email completed documents to us, or otherwise communicate with us.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide through the Site or by email.
Contact inquiries
When you submit our contact form, we may collect:
- Name
- Email address
- Company name
- Message content
Dealer applications
When you submit a dealer application, we may collect:
- Company name
- Contact name
- Phone number
- Email address
- Business address
- Years in business
- Website address
Submitting an application does not guarantee approval as an authorized dealer.
Warranty registrations
When you register a product warranty, we may collect:
- Homeowner name
- Email address
- Mailing address
- Product barcode number
- Installation date
- Installer name
- Installer address
Warranty information may be retained for the life of the applicable product or as otherwise reasonably necessary to administer the warranty.
Downloaded forms
The Site provides downloadable forms, including employment applications and dealer order forms. Information entered into these documents and submitted to us by email, mail, or another approved method may be collected and maintained as part of our business records.
Please do not submit credit-card numbers or other unnecessary sensitive financial information through general website forms or unsecured email.
Information Collected Automatically
When you visit the Site, certain technical information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Referring pages
- Pages viewed
- Access dates and times
- Website interaction and performance information
We use Google Analytics to help us understand how visitors use the Site. Google Analytics may use cookies or similar technologies, including cookies such as _ga and _ga_*, to distinguish visitors and measure website activity.
You can control or delete cookies through your browser settings. Disabling cookies may affect certain website features or analytics functionality.
2. How We Use Information
We may use information for purposes including:
- Responding to questions, comments, and support requests
- Reviewing dealer applications
- Establishing and managing dealer relationships
- Registering and administering product warranties
- Processing employment and internship applications
- Processing orders and maintaining business records
- Communicating about products, services, warranties, orders, or dealer matters
- Maintaining and improving the Site
- Monitoring website performance and usage
- Protecting our systems and preventing misuse
- Complying with legal, accounting, regulatory, and contractual obligations
3. How We Disclose Information
We do not sell personal information for monetary consideration.
We may disclose information in the following circumstances:
Service Providers
We may provide information to companies that perform services on our behalf, including:
- Website hosting providers
- Email-delivery providers
- Email and communications platforms
- Analytics providers
- Information-technology vendors
- Data-storage and business-system providers
These providers may access information only as needed to perform services for us or as otherwise permitted by applicable agreements and law.
Our current website and communication service providers include AWS, Mailgun, Microsoft 365, and Google Analytics.
Affiliated Companies
Information may be accessible to our parent company or affiliated organizations when reasonably necessary for ownership, administration, technical support, legal compliance, or business operations.
Legal and Protective Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, legal process, or governmental requests
- Enforce agreements or protect our legal rights
- Protect the security or integrity of our systems
- Protect DBVT, our employees, customers, dealers, users, or the public
- Investigate fraud, misuse, or security incidents
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
4. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information and may include:
- Dealer applications retained for approximately two years
- Employment applications retained for approximately one year
- Warranty records retained for the life of the applicable product
- Order, accounting, legal, and business records retained as required for operational or legal purposes
- Emails and contact inquiries retained as reasonably necessary to respond, maintain records, or support an ongoing business relationship
We may retain certain information longer when required by law, needed to resolve disputes, enforce agreements, maintain warranty records, or protect our legal rights.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission, email communication, or electronic-storage system is completely secure. We cannot guarantee the absolute security of information submitted electronically.
The Site does not directly process online credit-card payments.
6. Information About Other People
If you provide personal information about another person, including a homeowner, installer, dealer representative, customer, employee, or reference, you represent that you are authorized to provide that information for the purposes described in this Privacy Policy.
7. Your Privacy Requests
Depending on where you reside and subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
To submit a request, contact us using the information below. We may need to verify your identity before completing a request. Some information may be retained when required by law or reasonably necessary for warranty, business, security, recordkeeping, or legal purposes.
8. Third-Party Links
The Site may contain links to third-party websites or services. We do not control and are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review the privacy policy of every external website you visit.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so we can review and address the matter.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and revise the “Last Updated” date above. Additional notice may be provided when required by law or when reasonably appropriate.
11. Contact Us
Questions, concerns, or privacy requests may be directed to:
Attn: Privacy Inquiries
805 Industrial Park Drive
Trenton, TN 38382